Faq

FAQs

How do I place an order?

Browse the shop, add available products to your basket and follow the checkout steps to place your order.

What delivery options are available?

Delivery options, charges and estimated times are shown at checkout or on our Delivery and Returns page.

How do I return an item?

Please check our Delivery and Returns page for return eligibility and instructions before sending an item back.

How can my business apply for a trade account?

Businesses can apply for a trade account using the form in our Wholesale and Trade section.

How do I request wholesale pricing?

Wholesale pricing may depend on products and order quantities. Send an enquiry through our Wholesale and Trade section.

How can I contact Montavia Distributors?

For help with an order or product, contact us using the details on our Contact Us page.